Shipping Policy

Welcome to attitudelivingmalls.com’s Shipping Policy — we’re committed to delivering your clean, vegan Alani Nu wellness essentials with speed, transparency, and no hidden costs. This policy outlines all details of our shipping process to ensure a seamless experience for every order.

1. Order Processing Time

All orders placed on our website will be processed within 1–3 business days of payment confirmation. Once your order is dispatched from our warehouse, you will receive a shipping confirmation email containing a tracking number to monitor your package’s journey.

2. Delivery Timeline

We offer consistent delivery timelines for all shipments, regardless of destination:
  • The standard transit time for all orders is 6–12 days from the date of dispatch.
  • This timeline applies uniformly to both domestic and international shipments, with no distinction between regional or cross-border deliveries.
  • We do not currently offer expedited or priority shipping options for orders.

3. Shipping Costs

All orders qualify for free shipping — there is no minimum purchase requirement to unlock complimentary delivery. Whether you’re ordering a single Alani Nu Pre-Workout tub or a bulk set of BCAAs, you will not incur any shipping fees at checkout, and all transactions are processed in USD (United States Dollars).

4. Order Tracking

Once your order ships, a tracking link will be sent to the email address associated with your account. You can also access tracking information by logging into your attitudelivingmalls.com account and navigating to your order history. Please note that tracking updates may take 1–2 business days to appear in the carrier’s system after dispatch.

5. Shipping Restrictions

We strive to deliver to most locations globally, but in rare cases, shipments may be restricted due to local import regulations or carrier limitations. If your delivery address is in a restricted region, we will notify you via email prior to processing your order and offer a full refund if delivery is not possible.

6. Missing or Delayed Orders

If your package does not arrive within the 6–12 day delivery window, please contact our support team first to verify the tracking status. Delays may occur due to customs hold (for international orders), carrier disruptions, or incorrect delivery information. We recommend ensuring your shipping address is accurate at checkout to avoid such issues. For wholesale-related shipping queries, reach out to us at wholesale@attitudelivingmalls.com.

7. Shipment of Multiple Items

If you place an order for multiple products, they may be shipped in separate packages to ensure faster delivery, but you will not be charged additional shipping fees for split shipments. Each package will have its own tracking number, and you will receive a confirmation for each dispatch.