At
attitudelivingmalls.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, browse our Alani Nu clean vegan wellness products, place an order, or engage with our services. By using
attitudelivingmalls.com, you consent to the practices described in this policy.
We collect two categories of information to deliver a seamless shopping experience and support our business operations:
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Account & Order Details: When you create an account or place an order, we may collect your full name, email address, shipping address, billing information (payment method details are processed by third-party payment gateways and not stored by us), and phone number (if provided for delivery updates).
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Wholesale Inquiries: For users reaching out via wholesale@attitudelivingmalls.com, we collect business name, contact person details, and business-related information shared in your inquiry.
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Usage Data: We automatically collect data about your interaction with our website, including your IP address, browser type, pages visited, time spent on site, and referral sources. This data is aggregated and does not identify individual users.
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Device Information: Details about the device you use to access our site (e.g., device model, operating system) to optimize our website’s performance across platforms.
We use the collected information for the following legitimate purposes:
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Fulfill Orders: Process, pack, and ship your Alani Nu product orders, and send delivery confirmations and tracking updates to your registered email.
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Customer Support: Respond to your questions, resolve issues with orders (including returns and refunds per our Refund Policy), and assist with wholesale inquiries sent to wholesale@attitudelivingmalls.com.
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Improve User Experience: Analyze website usage data to enhance site navigation, optimize product displays, and tailor content to better meet customer needs.
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Communication: Send transactional emails (e.g., order confirmations, refund notifications) and, with your explicit consent, occasional updates about Alani Nu product deals or new arrivals (you can opt out of promotional emails at any time).
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Compliance: Adhere to legal and regulatory obligations related to e-commerce, financial transactions, and consumer protection (all transactions are processed in USD as our unified currency).
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:
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Third-Party Service Providers: Partner with trusted vendors to handle order fulfillment (shipping and delivery), payment processing, and email communication. These providers are contractually obligated to protect your data and use it only to perform their assigned services.
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Legal Requirements: Disclose information if required by law, court order, or government request, or to protect our rights, property, or the safety of our customers and the public.
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Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of the transaction (we will notify you of any such change in ownership or data control).
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption for payment-related data, secure server storage, and regular security audits of our systems. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security of your data.
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal data we hold about you.
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Correction: Ask to update or correct inaccurate or incomplete information.
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Deletion: Request the deletion of your personal data, subject to legal obligations to retain certain records (e.g., order history for tax compliance).
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Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in any marketing communication, or update your communication preferences in your account settings.
To exercise these rights, contact us at wholesale@attitudelivingmalls.com (for wholesale-related data requests) or our general support channel for individual customer inquiries. We will respond to your request within a reasonable timeframe, as required by applicable laws.
Our website uses cookies (small text files stored on your device) to enhance your browsing experience, remember your account preferences, and track site usage for analytics. You can configure your browser to block cookies, but doing so may limit some features of the website (e.g., saving your shopping cart items).
Our site may contain links to third-party websites (e.g., Alani Nu’s official site for product details). We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page, and the updated version will take effect immediately upon posting. We recommend you review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at wholesale@attitudelivingmalls.com. Our team will be happy to assist you with your inquiries.
